Select a DDNS Server. Network Setup For A VMAX A1 Plus . Additional Resources Installation File Download. 1. 9262 [email protected] MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Click the “Get Stream” button, then click the “Setup” button for the REC. Menu. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. 2. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. 3. To use the viewing functions of Pivot CMS, each recording unit must have their own. 45-v3. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. Click on the Security tab, then click the Custom Level button. Adjust the REC. This article will outline how to connect with a. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. Name your site. If you have the Cox branded app, you will need to. Rev. Upgrading Firmware For A VMAX DVR. 168. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. net or dwddns2. 1MP)VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. Software Version: v1. 45-v3. Default ID: admin. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Next, click on “Network” and select the “Pathfinder” menu. Get help from Digital Watchdog’s Technical Support professionals. 0. Disconnect the power cable and SATA cable from the attached hard drive. 2. Related Manuals for Digital Watchdog Vmax 960 H. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. Staff Login. digital-watchdog. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. 1 Current Firmware Version: 1. Supported/Affected Devices. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). Help Desk Software by HappyFox. Upgrading Firmware For A VMAX A1 (2. To set the NVR up on the network, we will need to have it obtain an available IP Address. X Corp. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. To have the DVR request an IP Address from the router, click the IP Detect. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. Last Edit: October 11, 2023. 866. They support camera resolutions up to 5 Megapixels at 30fps. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. See also: iMessage Won’t Send Pictures. Customer Login. See installation tips below. DW-VP16xT16P. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Network Setup For A VMAX A1. Troubleshooting. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. It is suspected that this may be caused by the DVR system’s function. DW® VMAX IP G4 NVRs. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. From the HDD Menu, check the Capacity and Free Space of the hard drive. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. If you're still having trouble or need more information, please call us today at (866) 446-3595. com Attention: This document is intended to serve as a quick reference for the initial setup. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. 22-Jun-2022. Select Network, then select Pathfinder. This software for Mac, Linux, and Windows OS has many features which we have discussed in the characteristics section of the article. Returns & Replacements. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. ) Click the Check button to check for available updates. Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. If you wish to modify or create a new user, then it must use the above password requirements. For File Name, click the edit button (pencil icon) and enter a name for the Export file. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Digital Watchdog DW-VA1P16 16-Channel Universal HD over Coax Digital Video Recorder, No HDD included. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. Learn how to use the H. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. If you include the incorrect version or more than one version on the USB, the. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. 2. 1. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. DW Resource Library. Complexity: Medium to High. VMAX® A1 PLUS™ SERIES DVRS. DVR Digital Watchdog VMAX HD User Manual. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. To report an issue with this product, Self-Publish with Us. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. This may cause issues with capturing video. DW Forum. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. By default, multiple Digital Watchdog VMAX products installs with default user. Press QR icon next to the Host field. 2. The Security Settings window will display. H. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. 168. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. DW Tech Support. 866. Connect all necessary cables to the DVR 4. Replace the top cover of the unit. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. net or dwddns2. 264 analog cameras. 1. Get help from Digital Watchdog’s Technical Support professionals. My Watchdog. 2. 9262 sales@digital-watchdog. A progress bar will display (appearance varies by model). How customer reviews and ratings work See All Buying Options. DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. OSD Camera Control. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. Quickly find and download information about our products, including. VMAX IP Plus - Advanced Camera Management Menu. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. 1. Provide the device’s IP address, port, username, password, hardware type, etc. From 2. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Remove the four mounting screws that secure the hard drive to the inside of the DVR. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Click on the Security tab, then click the Custom Level button. If you're still having trouble or need more information, please call us today at (866) 446-3595. Choose from either dwddns. AVI Export Function. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. Login to check support ticket status. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Quickly find and download. 3. From 3. Compare Products to. Password. 446. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). 52. Requesting a Password Reset. H. The VMAX® A1 allows users to monitor live camera video and to archive footage to a local storage drive. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. Name the file. Help Desk Software by HappyFox. My Watchdog. 17605. 160. Case Studies. Please wait until the boot process complete s. DISCONTINUED. This PDF guide covers all the features and functions of the DVR, from. 3. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. 1. Attach the power supply cable and SATA cable to the new hard drive. TCP/IP Port: 9010. 1. Spent 30 minutes on the phone this afternoon with technical support for Digital Watchdog and was unable to get it to work properly. Amazon Secured Card. ) Click the Check button to check for available updates. 2 Software for Mac-v2. Do not disassemble or reassemble the product. Low: Oct 01, 2019:. Up to 60fps @ D1 and up to 240fps @ CIF. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. 17605. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. 2. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. (2 pages) Network Hardware Digital Watchdog VMAX IP Quick Start Manual. For Immediate Release . Descargue o manual de usuario de VMAX A1 Plus e aproveite. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. 168. Get help from Digital Watchdog’s Technical Support professionals. The new. Contact DW RMA. Blog. 4. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. When paired with the revolutionary. 2. Remove the four mounting screws that secure the hard drive to the inside of the DVR. 1. Date Created: March 2, 2020-----Recording Errors. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. 1. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Quickly find and. Third Generation VMAX® IP Plus. November 17, 2023 at 11:36 PM PST. 1. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. 1. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Nov. My Watchdog. 0 app on your computer for your Cox Business Security Solutions service. CMS Software Crashes![][1] **CMS Software Crashes** ----- **Affected Roles: **Administrator **Related Digital Watchdog VMS Apps:** Pivot CMS, C3CMS **Complexity. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. Get help from Digital Watchdog’s Technical Support. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Click the Apply button, then the OK button to save the changes. Developer's Description. 3TB VMAX A1 Plus DVR P/N: DW-VA1P163T - Qty. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. Case Studies. Complexity: Medium. 0. Case Studies. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 1. DW Forum. Compare Products to. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. DW Tech Support. 264 analog cameras. Set the Method to FTP and confirm the following: FTP Address: ftp. 1 Updated: November 11, 2021. 1. If you are encountering considerable video latency with an IP camera that is connected directly to the integrated PoE switch of the VMAX® IP Plus, the issue might be caused by:The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. DW® Logo Merchandise. Skip to content Agent Portal. Attach the power supply cable and SATA cable to the new hard drive. On occasion, recording issues may arise as a result of. Default Settings. Control VMAX® A1™, A1 Plus™ and IP Plus™ recorders; Up to 256 simultaneous sites connections; Multi-camera viewing, up to 144 cameras (64 on Mac) per monitor; Dual monitor, up to 288 views*. 0. You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Digital Watchdog Security Camera Guides. . Complexity: Medium to High. This DVR features one HDD bay and comes. 168. 0. Get help from Digital Watchdog’s Technical Support professionals. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. Click the Check button to prompt the HDD Health Check window. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. Please update your browser to the latest version on or before July 31, 2020. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 1 MP) VMAX IP Plus Series . Site Setup. 17-Jul-2023. Click the Check button to prompt the HDD Health Check window. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. VMAX IP Plus Network Troubleshooting. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. Digital Watchdog Knowledge Base . Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. ※ Contents of this user manual are protected under copyrights and computer program laws. 2. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Technical support and maintenance services are available. Click on Network, then select the Network menu. 1MP)Navigate to the System Information menu. 168. By default, the NVR is set to an IP Address of 192. Related Articles. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. DW Spectrum Server Web Interface: CHeKT Portal Camera Mounting: The Digital Watchdog Spectrum Server can be used to provide the CHeKT Bridge with a video stream by utilizing an RTSP URL. 3595 : sales@digital-watchdog. 54 Previous Firmware Version: v1. Login. Follow these details to prevent material damage or personal injury. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Click on the Record icon. Remove the old hard drive. Related Digital Watchdog VMS Apps: C3CMS. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. 1 . Go to the Site menu to register a new site with the QR code scan. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. Get help from Digital Watchdog’s Technical Support professionals. You are using an unsupported browser. Use the following flowchart to troubleshoot DDNS connection issues. on Jan 30, 2023. . Quickly find and. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. DW Spectrum - FQDN or. By default, the NVR is set to IP Address – 192. 160 and a Gateway Address of 192. Enter the camera’s. Log in to your VMAX ® IP Plus ™ as the administrator. 1. The Status at the bottom of the window will indicate if a P2P. Webinars. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. 77Bandwidth Limitation. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. 160 and Gateway – 192. DW VMAX IP Plus Video Latency Mar 04, 2021. In the Motion Area column, click on the Set button for the camera. • DW-VG492T4P - 2TB internal storage. The boot logo will display. This may cause issues with capturing video. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. DW University. Supported/Affected Devices. Password. Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. net or dwddns2. Quickly find and download information. 4. 446. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. 83-v5. Connect the NVR’s power cable and power the unit on. 2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. Supported / Affected Devices: VMAX® A1 Plus Series . 1 MP) Recovery Firmware For The VMAX A1 (2. Installing the Digital Watchdog App for Computer. 0 then upgrade to 4. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. How to Reset the PoE Ports at the VMAX® IP Plus. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. This article will outline the information required for a Password Reset Form. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. 264 digital video recorder (123 pages) DVR Digital Watchdog VMAX User Manual (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. com digital-watchdog. If you're still having trouble or need more information, please call us today at (866) 446-3595. Product description. Please update your browser to the latest version on or before July 31, 2020. 168. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. Enable Use DDNS. 2020 Customer. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. Quickly find and download information. Right-click with the mouse and select Setup Menu. Replace the top cover of the unit. For more information: DVR Network Troubleshooting. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 1. DW®. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. 55 MB: Download: View All Software. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. 3595 : sales@digital-watchdog. 2. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 0. Next, click on “Network” and select the “Pathfinder” menu. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 0. Amazon. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application.